FAQ

Here are some of the most frequently asked questions we receive at Mission Lago Farms. Don't see the answer to your question here? Contact us at sales@missionlagofarms.com.

Education

An extract is a preparation method that concentrates ingredients and compounds—in this case, from hemp. Hemp extract consists of phytocannabinoids such as terpenes and flavonoids from the hemp plant biomass.

A number of the Mission Lago Farms™  products are certified organic, and we are adding more over time.

Our farms abide by the highest quality standards, and we plant our crop only after the soil and water sources have first been tested extensively. We pledge to never use harsh synthetic pesticides on our plants. If we do need to use plant protection products, which is very, very rare, we ensure that they’re certified organic and will not impact our final product with any residues.

Just having certified organic hemp, however, doesn’t mean our products get to be certified organic. Every step in the manufacturing process must be certified organic as well for an organic seal to be allowed on the bottle. We are working diligently on this, so you could see a few products be certified organic before others are. If you're curious about what products are USDA certified organic, the answer is: some are currently and more will be in the future. Read on to learn more.

CBD is short for cannabidiol. It is a mighty phytocannabinoid found in hemp and known for supporting the body and mind in various ways. *

CBD specifically, comes from the flowers and leaves of the hemp plant. (Not to be confused with hemp seed oil that comes from hemp seeds and contains no cannabinoids.)

Why it works: The human body has a vast network of receptors, called the Endocannabinoid System (ECS), which helps us maintain overall wellness and keeps many of our physical processes moving in the right direction. CBD works with those receptors, helping to keep us in good health. * Learn more about the endocannabinoids system.

Cannabinoids are a group of fatty compounds found in hemp but also produced by other plants and the human body. They are the primary chemical compounds produced by the cannabis plant.

Hemp can produce more than 100 different phytocannabinoids naturally. Of the 100+ non-intoxicating phytocannabinoids, Cannabidiol (CBD) is the most widely known. Others include Cannabigerol (CBG), Cannabichromene (CBC), Cannabinol (CBN) and, more.

Mission Lago Farms™ full-spectrum extracts tap a unique assortment of hemp's phytocannabinoids, plus terpenes, flavonoids, and other valuable hemp compounds to help support the body. *

Cannabinoids interact directly or indirectly with the Endocannabinoid System (ECS), which is present in all living beings except insects.

The Endocannabinoid System (ECS) is a collection of cell receptors within a mammal's body. Scientists discovered this system in the 1990s.

Phytocannabinoids work with the mammalian Endocannabinoid System (ECS), which is a vast receptor system that helps support homeostasis and overall good health. * This receptor system exists throughout the entire body, including the immune system, the central nervous system, and within many organs. The ECS accepts our body’s self-produced endocannabinoids as well as the phytocannabinoids found in hemp.

The ECS is designed to support cells and healthy immune system function, in reaction to fluctuations in our external environment. * A human's ECS affects many regions of the body, including functions of the immune system, the central nervous system (including the brain), organs, connective tissue, and glands.

The ECS supports various biological tasks, including energy & balance, immune function, memory, metabolism, sleep, and the function of the autonomic nervous system. *

Mission Lago Farms™ products are full-spectrum extracts that include a range of beneficial compounds found in hemp, including phytocannabinoids and other phytocompounds (such as terpenes and flavonoids) that work to support your body’s endocannabinoid system.

Supplementing with cannabinoids from plants (phytocannabinoids) can support our body’s endocannabinoids, and the ECS's major receptors, CB1 and CB2. This helps to maintain proper balance. *

The Entourage Effect is a phrase coined in 1998 by two Israeli scientists to describe their findings that taking a range of natural compounds found in cannabis is more beneficial than just taking a single molecule compound alone.

Mission Lago Farms™ products are full-spectrum extracts that include a variety of phytochemicals. These beneficial compounds include a range of phytocannabinoids, terpenes, and flavonoids.

Cannabidiol or CBD for short, is non- intoxicating phytocannabinoid. Phytocannabinoids are chemical compounds found in hemp plants. There are over 100 different phytocannabinoids that can be found in hemp.

Research shows significant potential for phytocannabinoids to support general health & wellness. *

Much like the consumption of poppy seeds may lead to a positive drug test for opioids, the consumption of certain hemp products may lead to a positive drug test for tetrahydrocannabinol (THC). THC is inherently present in trace amounts in hemp plants. The legal limit of THC in hemp is no more than 0.3%.

Furthermore, the underlying science behind the conversion of certain cannabinoids, for example cannabidiol (CBD), when consumed, to other related cannabinoids, like THC, is not yet fully understood. Although the risk is low, individual biochemistry, the possibility of conversion of cannabinoids, and the possibility of trace, but legal, amounts of THC inherent in hemp products, we strongly suggest consulting your healthcare provider before consuming any hemp products if you are subject to drug testing.

Check out our Lab Test Results page to find a Certificate of Analysis (COA) or email us at sales@missionlagofarms.com.

Hemp Oil

Hemp Oil is the essential oil produced from the leaves, buds, and stem of the hemp plant. Hemp oil can be extracted by both mechanical and chemical means. In the extraction process, the oil retains a range of the phytocannabinoids, terpenes, and flavonoids found naturally in hemp. Oil that comes from only the seeds of hemp—hemp seed oil—does not include all of the same plant compounds and is primarily composed of dietary fats.

Yes, products that are made with ingredients grown in nature sometimes vary slightly from batch to batch. Our products are not made with any additives or dyes to standardize the color. You’re left with 100% natural CBD oil—the way nature intended. If you experience a color difference from product to product that is due to the natural, seasonal variation in our hemp crops. We thoroughly test each batch to ensure that the amount of hemp extract stays consistent in each product.

What does “plant-based cannabinoids" mean?

Plant-based cannabinoids refer to compounds that come directly from plants. On our packaging, it's how we denote the amount of CBD inherent in each product. CBD (Cannabidiol) is one of many beneficial compounds found in hemp. Science has shown that CBD, along with many of the other compounds found in hemp, can play an important role in wellness.

Mission Lago Farms™ products do not need to be refrigerated, but if you prefer to take it when chilled, you can store it in the fridge without it impacting anything. We recommend storing your item where the bottle isn't exposed to constant light and/or heat. For further questions, please contact us at sales@missionlagofarms.com

Mission Lago Farms™ tinctures come with a dropper for easy use. Keeping the dropper clean and void of any bacteria is essential for your health and the preservation of the hemp extract. If you choose to use the dropper for oral application of our hemp extracts, take special care to keep it from coming into contact with your mouth. It is recommended that you clean the dropper after each use with an alcohol swab to ensure proper storage.

Become a reseller

Please contact us at sales@missionlagofarms.com for more information.

Taxes, Shipping, Returns

We charge sales tax in several states in accordance with local laws, such as certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to.

Yes, we do ship to PO Boxes via UPS Ground Shipping only.

Yes, Mission Lago Farms™ products are sold or shipped to all 50 states.

If you've placed an order and would like to modify the items or shipping address, please call our Customer Care team at 1-855-790-8169. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.

At Mission Lago Farms™, we stand behind our products 100%. We work hard to ensure that our quality is second to none, and thousands of our customers agree that this difference is something you will experience. We’re so convinced our products will make a difference you can feel, that if any product doesn’t meet your expectations, we want you to send it back within the first 15 days of delivery and we will happily give you the opportunity to exchange it for another product or receive a full refund. It's that easy.

Contact us within 15 days of receiving your product shipment. We’ll email you a label to print out, place on your package, and ship back at no cost to you. Once we receive the returned product, a refund will be issued, and an automated email will notify you of that transaction.

If you purchased our product through a Mission Lago Farms™ distributor or retailer, just go to the original purchase location for any return or exchange.

Please note: There are no returns or exchanges on Final Sale items.

Click here to learn more about our return policy.

Promos & Discounts

From time to time, Mission Lago Farms™ likes to offer its family of customers promotional codes to save on hemp extract. While we do our best to make the experience simple on our website, we understand that there may be questions as well. If you have any questions, please feel free to contact us at sales@missionlagofarms.com.

In your Shopping Cart, you’ll see the option to add a Discount Code. Add the Discount Code and select Apply Code.

The limitis one discount code per order. All online discount codes have a designated expiration date and can only be used once per customer.

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